JOB SUMMARY: Light typing. Good communication skills. Works well under high stress.Patient care provider will possess knowledge, training, experience, and be competent in the following specific to the age of patients served; the ability to obtain and interpret information; a knowledge of growth and development; and an understanding of the range of treatments needed by these patients. The patients served include all age groups as follows: neonates, pediatrics, adolescents, adults, and geriatrics.
Collecting venous and capillary whole blood specimens
Chain of Custody urine and venous blood specimens
Accessioning, labeling, procuring specimens for testing and transport
Registering patients and placing or deleting test orders in EMR/LIS, operation of LIS
Assisting technologists and Administrative Laboratory Director with laboratory operation as requested and where appropriate as checked competent
PHLEBOTOMY (FUNDAMENTAL AWARENESS): - Has limited experience, training, direct exposure, or past experience working with phlebotomy.
SPECIMEN COLLECTION - (FUNDAMENTAL AWARENESS): - Has limited experience, training, direct exposure, or past experience working with specimen collection.
QUALITY ASSURANCE - (FUNDAMENTAL AWARENESS): - Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Demonstrates quality management practices on the job which result in superior products and services delivered.
CUSTOMER SERVICE - (NOVICE): - Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.